Legal
Privacy Policy
Dialix is self-hosted software: your calls, recordings, and customer data live on your own server, not ours. This policy covers the limited data handled by the dialix.app website and downloads.
Last updated: September 11, 2026
01Who we are
"Dialix", "we", or "us" refers to the Dialix project. Dialix is a source-available, self-hosted PBX and call center. When you deploy Dialix on your own infrastructure, you are the data controller for everything your installation processes.
This policy applies only to the public website at dialix.app and the release downloads it serves. Reach us about privacy at privacy@dialix.app.
02What the website collects
We keep data collection on the website to a minimum. We do not require an account to browse or to download the Community edition.
- Usage analytics — anonymized, aggregated page views and performance metrics via Vercel Analytics. No cross-site tracking cookies.
- Notify / contact submissions — if you submit an email to be notified about upcoming products, we store that address only to send the update you asked for.
- Server logs — standard request logs (IP address, timestamp, user agent) retained briefly for security and abuse prevention.
03What the self-hosted software collects
Nothing is sent to us. Call detail records, recordings, transcripts, voicemail, tenant data, and user accounts stay entirely within your own deployment. Dialix does not phone home, and we have no access to your installation or its data.
04How we use website data
- To operate, secure, and improve the website and downloads.
- To send you a product update if you explicitly requested one.
- To understand which pages are useful, in aggregate.
05Third parties
- Vercel — website hosting, analytics, and blob storage for release downloads.
- GitHub — source code and some release links.
- We do not sell your data or share it with advertisers. [⚠️ LEGAL REVIEW REQUIRED — confirm this reflects your final processor list.]
06Data retention
Notify emails are kept until the update is sent or you unsubscribe. Server logs are retained for a short period for security. [⚠️ LEGAL REVIEW REQUIRED — set exact retention windows for your jurisdiction.]
07Your rights
Depending on where you live (for example under GDPR or CCPA), you may have the right to access, correct, delete, or export the personal data the website holds about you, and to opt out of communications. Email privacy@dialix.app to exercise any of these. [⚠️ LEGAL REVIEW REQUIRED — tailor to applicable law.]
08Changes
We may update this policy as the website evolves. Material changes will be reflected by the "last updated" date above.